Ask for help

Scarleteen began with direct questions from young people and continues to offer and prioritize our direct services. You can access different kinds of help from us tailored just for you, with our text service, live chat, moderated message boards, and more. We can provide all of our direct services to people age 13 and up.

Use the Message Boards for support and information from us and our community which you can access any time, any place.

Whether you’re looking for information or help for yourself, want to read or take part in a group discussion, or offer up support for others, you can talk to staff, volunteers, and peers on the boards. They're open 24/7 and actively moderated for everyone’s safety and security.

Go to the boards

Search the boards

Try our Live Chat service if you want live 1:1 support from our team.

Chat is operated by real people and seen only by you and our team. Current schedule:

Mon	10 AM - 1 PM PST
Tue	11 AM - 1 PM PST
Wed	1 - 3 PM PST
Fri	8:30 - 11:30 AM PST
Sat	8 - 10 AM PST

You can also request a time via the message boards. Click here for more about chat.

When the service is online, click the button below to start chat.

Send us a Text/SMS if you are in the United States and want to ask a quick question from your phone.

The SMS service is available for short conversations 24/7. It is free, but message and data rates apply, just like with any texts you send or receive to or from anyone and is limited to texters in the U.S.

To opt-out text STOP to 66746.

Text us on

(206) 866-2279

Tap here to text us on

(206) 866-2279

Submit an Advice question if you're facing a unique or complex issue and want a column-style answer.

Advice questions with in-depth responses from our fantastic writers are the OG Scarleteen format. Although we read every submission, only some will result in replies or published columns, so for immediate and guaranteed answers, you can submit your question to our other services, too.

Ask a question

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IMPORTANT: By using any of our services you are agreeing to follow our user guidelines and policies. Please note that none of our services are appropriate for medical emergencies and that anyone under 13 requires parental consent to use our services. You can read more on this and how to use our direct services by clicking here.

Other options

Social Media

We also answer questions through social media either through posts to our subreddit (/r/QueerSexEdForAll) or by asking a question for our Q&As on our Instagram.

Other Resources

Need something we can’t provide or just want to check out other sites?

Click here to view our collection of 184 external resources.

Something else? Email Us

For things like parent questions, media queries or partnership asks, send us an email using our contact form.